Shipping policy

SHIPPING POLICY

Last Updated: August 31, 2026

Thank you for shopping with Teased! We are committed to carefully preparing and shipping your beauty and lash products as quickly as possible.

Please review the following Shipping Policy before placing your order.

ORDER PROCESSING

All orders are typically processed and shipped within 3–5 business days after your order has been successfully placed and payment has been received.

Business days are Monday through Friday and do not include weekends or holidays.

Please allow additional processing time during holidays, promotional periods, product launches, or periods of unusually high order volume.

You will receive a shipping confirmation email with tracking information once your order has been shipped.

SHIPPING TIME

Once your order has been shipped, please allow up to 7 business days for delivery.

Shipping times are estimates and are not guaranteed. Delivery times may vary depending on your location, shipping carrier, weather, holidays, and other circumstances outside of Teased's control.

Please note: The estimated delivery time begins after your order has been processed and shipped. It does not include the 3–5 business day processing period.

Estimated Timeline

Order placed → 3–5 business days processing → Shipment → Up to 7 business days delivery

SHIPPING ADDRESS

Customers are responsible for providing an accurate and complete shipping address at checkout.

Teased is not responsible for orders that are delayed, returned, or delivered incorrectly due to an incorrect or incomplete shipping address provided by the customer.

If you realize that you entered an incorrect shipping address, please contact us as soon as possible at teasedwinks@gmail.com. We will do our best to assist you; however, we cannot guarantee that an address can be changed after an order has been placed or shipped.

TRACKING INFORMATION

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow some time for the carrier's tracking information to update after your shipping confirmation has been sent.

If your tracking information shows that your package has been delivered but you have not received it, please first check around your delivery location and with household members, neighbors, or your local carrier.

If you are still unable to locate your package, please contact the shipping carrier directly. You may also contact Teased at teasedwinks@gmail.com for assistance.

LOST, STOLEN, OR DAMAGED PACKAGES

Teased is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier.

If your package arrives damaged, please contact us at teasedwinks@gmail.com as soon as possible and provide your order number and photographs of the damaged package and/or products.

We will review the situation and determine the appropriate resolution in accordance with our Refund Policy.

SHIPPING DELAYS

Teased is not responsible for shipping delays caused by circumstances outside of our reasonable control, including but not limited to:

Carrier delays
Severe weather
Natural disasters
Holidays
Incorrect or incomplete shipping addresses
Customs delays
Transportation disruptions
High shipping volume
Other events beyond our control

Although we cannot guarantee delivery dates, we will do our best to assist you if you experience an issue with your order.

INTERNATIONAL ORDERS

If Teased offers international shipping, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

International orders may experience additional delays due to customs processing.

Teased is not responsible for delays, fees, or additional charges imposed by customs or government authorities.